In the midst of their journey, our client faced a challenge that’s all too familiar in the HR and payroll world – inconsistencies in assistance from their payroll partner. This triggered a need for process stabilization and enhanced coordination between HR and payroll operations. The problem was compounded by the departure of a payroll specialist and required additional areas of improvement. The company aimed to enhance internal processes for efficiency and contemplated future steps, including Requests for Information (RFI) and Requests for Proposal (RFP) to select a potential new payroll partner.
We first stabilized the existing payroll process with the current partner. To address errors and simplify processes, our team developed a comprehensive business case. This involved an assessment of data sources and transfer procedures, resulting in a document outlining requirements. Additionally, we conducted an extensive analysis of the payroll processes and engaged with potential payroll partners through RFIs and RFPs, ultimately selecting Mazars as their new global payroll provider.
Our success was amplified by our collaboration with esteemed partners, combining their unique expertise with our innovative approach to deliver exceptional, industry-leading solutions.